OK, I know there are about umpteen other blogs out there called "Robb's Blog", but I couldn't think of anything cleverer. I'd be happy to hear any suggestions.
I plan to use this blog for reports of my evaluations of various (IT) products and whatever else comes to my mind.
At the moment I am evaluating online (also call hosted or web-based or in-the-cloud) invoicing/billing systems and online bug-tracking (also called issue-, problem-, defect- and ticket-tracking) systems.
Soon after I twittered the following:
"dellfalconer is evaluating online billing/invoicing systems."
I got tweets back from:
curdbee
onlineinvoicing from invooice
Nagendr4mzoho from Zoho
harvest
jjriv from Intervals
This indicates a dedication to customer interaction that I find refreshing, so I will try to include the ones I hadn't heard of in my evaluation and have another look at the ones I had heard of.
Leave it to my brother Bri to put me on to the fact that some of these might have been tweet bots. Just shows me again how naive I am. But I replied to all of them, and some replied back, so I tend to think they're humans. Look for my review in a few weeks. Some developers (I'll tell you who later) have told me they want to implement my suggestions right away. Woohoo! Maybe I'll do an interim report before that.
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